If you are trying to find a work at home position that does not require you to live in a certain city or state, Tapingo is a company that you may want to consider. They are currently hiring full-time remote customer support representatives nationwide. This is basically a full-time job, so you should review their requirements carefully and make sure this could work for you before you apply.
What is Tapingo?
Tapingo is a mobile shopping system that lets you customize a food order with your favorite restaurant, and pay online. When you are ready, your order is either delivered to you, or will be ready when you arrive at the restaurant for pick-up. The Tapingo app learns your preferences and locations, and will make recommendations for your convenience. For example, the app will know if you get a latte every morning and offer to place the order for you.
Tapingo is unique in that the company’s primary focus right now as they build their company is on college students. They are currently on college campuses across the USA and Canada. and are continuing to grow rapidly.
What Are The Requirements To Be a Customer Support Representative For Tapingo?
Though they are focusing their mobile food ordering services on college campuses right now as they grow their mobile shopping platform, this job appears to be open to anyone who meets the qualifications and is interested in applying.
Requirements to apply include:
Previous customer service experience.
You will need to be available to travel to the SF office annually for training (Required for one week during on boarding and annually for training/meeting.)
Have strong computer skills, typing skills (45 wpm or higher expected,) and be able to comfortably use their online chat system.
Be aware that although you work from home, you will need to be online from the start of your shift to the end of each night. You will also need to be okay with them tracking your productivity.
Night and weekend availability is a MUST (Friday to Sunday is required.)
What Do Customer Support Reps Do Exactly?
Working from home, you will answer inbound calls, respond to emails and chat with customers, merchants and couriers.
If you are familiar with ticketing and chat systems such as Zendesk & Zopim chat, that will be a definite plus in this job.
And be happy. They are looking for fun-loving happy people to join their company!
Additional Notes:
They do not disclose compensation details on the job description. However, they do note that health insurance is provided.
If this sounds like a fit for you, visit Tapingo’s website to learn more about working for this company.
Good Luck!
