Sitel is looking for Virtual Coaches who have leadership qualities, can motivate others and are creative out-of-the-box thinkers.
What Does a Virtual Coach Do?
You will work from home managing the day-to-day supervision of virtual call center agents. Using a chat platform, you will communicate with agents everyday, making sure they are staying on task, are motivated and are achieving their sales goals. Virtual managers are the front-line supervisors overseeing at home call center agents, and making sure they are providing excellent customer service to customers.
How Much Do Virtual Managers Earn Working Online
The specific pay rate for online coaches/managers is not provided, however, the job description does state that coaches will receive a competitive compensation and benefits package that includes medical, dental, vision and 401(k)
What Do I Need To Be Able To Apply For Virtual Manager Jobs at Sitel?
You will need a Bachelor’s Degree or equivalent work experience to apply, as well as at least 2-3 years experience in a call center environment.
They are also seeking applicants with some supervisory experience, and who have proven leadership, coaching and motivational skills. You should have excellent grammar, communication and writing skills as well.
Lastly, you need to be goal-oriented, creative and able to multi-task effectively.
How Can I Find Out More?
Go to Sitel’s website to get more details about their virtual manager jobs, and if you want to apply, you can get started using the online application form.
Good Luck!
